Managed Services

Businesses today face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core business strategies. IT is not only regarded as an essential means to drive efficiencies in an organization but also the first area to be scrutinized due to budgetary constraints. In the current economic environment, focusing on core competencies is the key to survival and success.

Verinon has expertise and experience to manage and enabling infrastructure and applications and run outsourced operations for large corporations.

Verinon’s Managed Services model is the best approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This approach provides our customers the best of both worlds - control and flexibility over their information systems without either the pain or cost of running them at far less expense than they manage it by themselves.

Verinon’s Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.

Application Management Services

Verinon has the expertise to manage complete application platforms for clients across various technology domains. This includes day-to-day business operations of applications as well as managing the underlying IT infrastructure and networks.

Services include

	Application operations
	Database administration
	System and network administration
	Application support and maintenance as well as enhancement / development through analysis, design, testing and implementation

Infrastructure Management Services

Verinon provides a wide variety of services to monitor and manage all elements of an IT infrastructure including:

	Data centre management
	Network management
	End-user support ( Service Desk)
	System engineering
	Database management
	Storage and backup management
	IT Security

Verinon has ITIL compliant processes in order to effectively deliver these services. Verinon has significant experience in using a variety of off-the-shelf tools including HP OpenView, BMC, IBM Tivoli and others. Our approach to IT Outsourcing is based on global best practices and is coupled with several years of experience in serving customer needs across various technologies.