Microsoft Technologies Consulting

Application Maintenance and Support Services

According to the Forrester, Global enterprises spend almost $5 in application maintenance for every $1 spent on new application development. Their report states that large enterprises spend an average 73% of their IT budget on application maintenance. It is implicit that Application maintenance presents the most potential for cost savings in global enterprises.

Verinon’s global delivery model is well equipped to help enterprises maximize their IT budgets from business-critical investments made in the past. IT departments of enterprises can leverage our expertise in a range of technical skills, deep domain understanding as well as proven track record to

	Reduce recurring cost of maintaining existing applications
	Reduce total cost of ownership
	Ensure improved quality and consistent services levels
	Increase returns from legacy applications by improving their stability
	Improve visibility in to state of existing applications
	Increase bandwidth to focus on strategic IT initiatives
	Improve end user satisfaction

At Verinon, we have evolved processes to handle transitions and knowledge transfers seamlessly with our customers. We perform detailed root cause analysis and adopt a long-term view when deploying fixes to customer applications. Our metrics driven processes covers business continuity and disaster recovery for our customers we employ a suite of tools such as Remedy and Tivoli to manage customer engagements effectively. This approach ensures alignment with customer expectations as well as reduction of risks. Verinon thus assumes complete ownership for the application maintenance and acts as an extended offshore team for the customer.

Verinon offers a cost effective solutions for application maintenance and support to its customers based on its various models of delivery using our hybrid methodology.

Based on your needs and the engagement model, Verinon can deliver 24x7 coverage for application portfolios. Verinon’s expertise spans EMC| Documentum, Microsoft Technologies, J2EE, Java, SAP, BI & DW Applications, Mainframes, AS/400 and several other platforms, databases, languages, software, and enterprise applications. Our portfolio-based approach, combined with the depth and specificity of our processes allows unparalleled levels of customization. We can address your critical business needs by maintaining your critical applications.

Advantages of Outsourcing your Application Maintenance & Support to Verinon:

	Significant Cost Savings
	Lowered risks and increased predictability
	Increased Monitoring of the applications for security vulnerabilities
	Timely release of programs and enhancements
	Improved knowledge management
	Full portfolio optimization
	Effective Support of the applications and increased user satisfaction